About your orders
Our kitchen experts prepare your goodies fresh on order. Please place all your orders 24-48 hours prior to delivery.
All orders shall be confirmed for delivery upon payment.
Cancellation of an order must be done 2 hours after placing the order and a reason for the same must be stated.
Mon – Friday: 9am – 4pm
All deliveries shall be done once we receive payment confirmation.
Spoons Ltd shall not be responsible for late delivery or failure of delivery in the event of circumstances beyond their control.
In order for us to deliver to you we shall require your assistance with the below Correct and accurate delivery address, contact name and number of the person receiving the delivery.
As we deal with food items we cannot accept returns unless a wrong item was delivered to you. In the event a wrong item has been delivered to you please call 0702 095 431 upon receipt of the parcel and we shall rectify the same through our process.